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Social media can feel like a time-consuming and complex process. But don’t be discouraged! There are simple things that you can do to help boost your social media strategy.   Visuals & Videos: Catch your follower’s attention by incorporating graphics,

We have all heard the old adage “the customer is always right.” While anyone in the service or retail business knows that although this is not necessarily not true, the idea behind it is. Making your customers happy is essential

The key to any successful business venture is a steady stream of clients. Whether you’ve recently lost a few clients or are ready to take on new ones in order to expand your customer base, knowing the best and most

You know just how important loyal customers and clients are to the success and longevity of your business. When you lose a customer, it’s not always easy to determine the best course of action. Deciding whether to invest time and

Every year, when the ball drops and the calendar changes over, people begin making their New Year’s Resolutions. Many of those resolutions will be abandoned by spring, but there is some value in setting and actively working towards goals at

The days of personal service in banking seem to be gone. There was a time when a bank manager would know each business account holder by their first name and would have intricate knowledge of their business and accounts within

Social media channels like Facebook, Twitter, LinkedIn and Google+ are extremely effective marketing tools for any business. They also are easy to use and accounts are available at no cost to businesses and consumers alike. The free use of social

“You have to spend money to make money” is the old adage. Generally this piece of wisdom has proven true, but that doesn’t mean you have to decrease your profit margin to grow your sales numbers. Successful entrepreneurs have found that