How To’s

Gold Medal equipment and supplies are designed to be user-friendly, making it easy, efficient, and cost-effective to implement at any location. From tips on perfecting delicious recipes to properly cleaning your equipment, you’ll find it here. Use our how-to’s and tutorials to improve your business.


How to Setup, Use and Clean the 3015 Cotton Candy Machine


Video Transcript

0:00 ⦋ Opening Title ⦌

0:06 Before you begin, make sure you have read and understand the operator’s manual, installation instructions, and all other safety instructions before setting up and using this equipment. Improper installation, adjustment, alteration, service, or maintenance can cause property damage, injury, or death. Any alterations to this equipment will void the warranty and may cause a dangerous condition. This video will show you just how easy it is to make cotton candy in your Gold Medal Cotton Candy Machine, but before we begin, let’s go through some basic safety precautions.

0:41 DO NOT touch the spinning floss head.
DO NOT fill the spinner head with sugar while it is rotating.
DO NOT pour water into the head of the cotton candy machine.
DO NOT put hands near rotating spinner head.
DO NOT lift the cotton candy machine by the spinner head.
Use a floss cone to collect cotton candy. Wear eye protection.

1:01 Your new cotton candy machine is completely assembled and tested at the Gold Medal factory. Once you have removed all packaging and tape from the machine and its parts, you are ready to begin setting it up.

1:13 Place the unit on a sturdy and level countertop or base. Do not plug in the unit at this time.

1:18 You must remove the 4 shipping brackets placed around the motor mount casting before operation. Using a wrench or socket, remove the 4 bolts holding the brackets in place and remove brackets.

1:32 Now, you want to make sure the floss ribbon located inside the head assembly has not shaken out of the band during transportation. If the ribbon is out, simply push it back into place.

1:42 Place the floss pan onto the machine and install the whirlgrip floss stabilizer in the pan.

1:51 Make sure you have adequate spacing between each clip, approximately 6-8 inches evenly spaced.

2:07 Before starting, always make sure that the leather floaters are secure and slightly twisted with the front leading edge pointed down. You will get more lift and the cotton candy will collect higher in the floss pan.

2:18 Next, put the Double Bubble on and pour Gold Medal Flossugar into the spinner head, only filling 90% of the spinner head.

2:30 Manually turn the head to balance out the sugar and then plug in the machine.

2:36 When ready to start, turn main switch and heat switch on. Turn the Heat Control knob clockwise to the maximum setting to initiate the fastest possible warm up.

2:47 When the machine starts making cotton candy, you must reduce the heat setting. Turn the Heat Control knob counterclockwise to find your desired temperature. Once you find the ideal setting for the heat control, operate the setting near this position each time.

3:03 Once the machine is running, you will want to let a nice amount of floss accumulate in the pan.

3:09 When you are ready to start removing the floss, take your floss cone and insert it into the web of floss.

3:16 Lift the cone up with a ring of floss attached and rotate the cone around the floss. Do not roll floss while the cone is inside the pan. This will pack the floss too tightly. When you are done making cotton candy or you need to add more flossugar, turn the heat switch off and allow the motor to run for about a minute to allow any remaining sugar to spin out and the head to cool down. Then turn off the Motor & Master switch.

3:46 When you are finished making cotton candy for the day, run all sugar out of the floss head.

3:51 When empty, turn the heat to the highest position for approximately one minute to clean the band by baking off any remaining sugar. Remember, never put water in the floss head.

4:08 To clean your cotton candy machine, unplug the machine and wait for the floss head to cool down to room temperature.

4:14 Wipe the surfaces with a clean, damp cloth.

4:20 Take the floss pan and double bubble to the sink to clean with soap and water, rinse and allow to dry.

4:27 Do not use oven cleaner or abrasive materials as they will damage the parts of the machine.

4:35 If you have any questions about your machine, contact Gold Medal by phone or email.