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Gold Medal's Response to COVID-19

Updated 5/20/20 (Published 4/20/20)

At Gold Medal, we're committed to doing everything we can during the COVID-19 pandemic to provide you with what you need. We are still here ready to serve you. And our most important priority is the safety of you, and our employees.

As we continue to navigate through these unprecedented times, Gold Medal is happy to announce that all our branch locations are now open with limited staff.

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The Gold Medal Fastop in Cincinnati, Ohio, along with our branch showrooms in Carolina, Chicago, Colorado, Columbus, Georgia, Indianapolis, Jacksonville, Mid-Atlantic, Minneapolis, New Orleans, Orlando, Pittsburgh, Tampa, and Tennessee, are all open daily with a limited number of employees so that we can maintain our service to you while following recommended safe work practices.  Our location in Central Illinois is open by appointment only. As information surrounding the coronavirus continues to change, we will continue to adapt our operations and business plans as needed.

Placing Orders – Gold Medal continues to take orders and fulfill them as they are placed. You can place an order through your local branch, our website, on the phone - 1-800-543-0862, or through email at [email protected]

 

Shipping Orders – Gold Medal continues to ship orders.

 

Facility Visitors – All showroom locations are open to walk-in customers, except for our Central Illinois location which is by appointment only. All other visitors are asked to make appointments at all locations before visiting.

Gold Medal History

In the history of Gold Medal Products Co., we have never been in a situation like this. We recognize that the coronavirus and its effects are something we have not seen in our lifetime. And more specifically, our industry – our wonderful world of cinemas, amusement parks, stadiums, gourmet popcorn shops, fairs, schools and more – full of such good, hardworking people – is being economically decimated by the pandemic.

 

But rest assured, even in this time of uncertainty, Gold Medal remains equipped to continue its place as the world’s leading manufacturer and distributor of concession equipment and supplies and we are well-positioned to navigate through this challenging time while still meeting your specific business needs. We look forward to making our way through this, together.

 

If you have any questions, please don’t hesitate to call us at 1-800-543-0862 or email your Gold Medal contact. Our front desk and main number in Cincinnati will continue to be open, as well as technical services.